1) Free delivery within Germany!*
2) Belgium, Netherlands, Luxembourg, Austria: €15.50.*
3) All other countries within the EU: €35.*
30-DAY RIGHT TO REJECT
The consumer or non-commercial buyer may cancel the purchase within 30 days of receipt of the order.
Note for potential returns (applies to both domestic and international orders, does not restrict your right of withdrawal)
Please do not send the goods back to us with unpaid postage.
Before making a return, kindly contact us, and we will promptly provide you with the appropriate returns process.
For any inquiries regarding returns, please contact us via email at info@foodlift.com
SHIPPING TIMES
Orders placed on weekdays until 12:00 PM (Cash on Delivery, PayPal, Credit Card, Instant Bank Transfer, Klarna) will typically be shipped on the same working day. Please note: During peak periods, delivery times may be longer.
After shipping, we will send an automatic email with the shipping confirmation and the corresponding DHL tracking link. Delivery within Germany usually takes approximately 2-4 working days, while deliveries to Belgium, Netherlands, Luxembourg, Austria, and Switzerland take about 3-5 working days.
PAYMENT METHODS
Your online shopping experience with us should be as smooth and effortless as possible. Therefore, we offer several payment methods for your convenience.
PAY INSTANTLY WITH KLARNA
Our partner Klarna is a reliable payment service provider offering flexible shopping and payment experiences to consumers worldwide. With Klarna’s instant bank transfer, you can conveniently pay during the checkout process using your familiar online banking details. Your data will be entered exclusively in Klarna’s secure payment form, and FoodLift will not have access to your entered data or bank account. For further information on instant bank transfer, please visit klarna.com or contact Klarna’s customer service.
CARD PAYMENT
We accept all cards with the Mastercard, Visa, or AMEX symbol. Secure encrypted transaction: FoodLift can guarantee that your information is securely stored with us. All data is transmitted encrypted to ensure complete security of any personal information provided. For more details, please refer to our privacy policy. If the card transaction is declined, the order will be canceled. For any related questions, please contact your bank or card issuer.
PAYPAL
The payment process is straightforward:
1. Choose “PayPal” as the payment method during checkout.
2. You will be redirected to the PayPal website to complete the payment.
3. If you already have a PayPal account, log in with your PayPal credentials to confirm the payment. If you are new to PayPal, you can create a PayPal account and then confirm the payment.
4. Afterward, you will be redirected back to foodlift.com, and your order and payment will be completed!
APPLE PAY
Apple Pay is available for shopping on Apple devices and online in the Safari browser. Before using Apple Pay, you need to activate it in your Apple account (Wallet App) and on your device.
Making a purchase with Apple Pay:
1. Select “Apple Pay” as the payment method during checkout.
2. Confirm the payment on your Apple device.
3. You will be redirected to www.foodlift.com when your order and payment are completed.